Buy and sell popular cryptocurrencies like Bitcoin, Ethereum, and more
Deposit and withdraw fiat (CAD / USD) or crypto seamlessly
View transaction history and export statements
Manage API keys, whitelisted addresses, and security settings
Receive alerts for login activity, withdrawals, or new device access
Frequently Asked Questions
What do I do if I forget my password?
Click “Forgot Password?” on the login form, enter your registered email, and follow the instructions in the password reset email. Passwords must include uppercase, lowercase, and numbers.
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Why is Two‑Factor Authentication (2FA) needed?
2FA provides an extra layer of security. Even if someone has your password, they cannot access your account without the 6‑digit code from your authenticator app.
Can I stay logged in on trusted devices?
Yes, but it’s recommended to log out after use—especially on shared or public devices—to prevent unauthorized access.
Why does Netcoins ask me to confirm login from a new device or location?
For safety, Netcoins may temporarily restrict or require extra verification when detecting unfamiliar devices or geolocations.
What if I don’t receive my 2FA code?
Ensure your device time is synchronized correctly. Use backup codes if available, or contact support for help.